Expert Attestation Services (“we,” “us,” “our,” or “Expert Attestation Services”) respects your privacy and is committed to protecting the personal information you provide when using our website, attest.ae (the “Website”), or contacting us regarding our document attestation and related services.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect information that you voluntarily provide to us when you use our Website or contact us, including:
- Full name
- Email address
- Phone or WhatsApp number
- Country of residence
- Details about the documents or services you require
- Messages, enquiries, or other information submitted through our forms
- Any documents or information you voluntarily provide for the purpose of obtaining our services
We may also automatically collect certain technical information when you visit our Website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- General website usage and interaction information
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Provide document attestation and related services
- Contact you regarding your enquiry or service request
- Provide quotations and service information
- Process and manage your service requirements
- Improve our Website, services, and customer experience
- Understand website usage and improve website performance
- Prevent fraud, misuse, spam, or security incidents
- Maintain business and service records
- Comply with applicable legal and regulatory requirements
We will only use your information for legitimate business purposes or as otherwise permitted or required by applicable law.
3. Communication
If you submit an enquiry through our Website, you may be contacted by our team using the contact information you provide.
Depending on your enquiry, communication may take place through email, telephone, WhatsApp, or other appropriate communication channels.
You may request that we stop sending non-essential marketing or promotional communications at any time.
4. Document and Sensitive Information
Attestation services may require customers to provide copies of personal documents, certificates, identification documents, educational certificates, or other documentation.
We use information contained in such documents only to the extent reasonably necessary to provide the requested service, process your enquiry, communicate with you, or comply with applicable legal requirements.
We recommend that you only provide documents and personal information that are necessary for your requested service.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information with trusted third parties where reasonably necessary to operate our business or provide the requested service. These may include:
- Service providers assisting with website hosting, maintenance, analytics, communications, or technology
- Attestation, courier, government, embassy, consular, or other relevant authorities where required to process your service
- Professional advisers or service providers where reasonably necessary
- Law enforcement, regulatory authorities, or other parties where required by applicable law
Where appropriate, we take reasonable steps to ensure that third parties handling personal information do so in accordance with applicable privacy and security requirements.
6. Cookies and Analytics
Our Website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your experience.
We may use analytics and performance tools to understand information such as:
- Which pages visitors view
- How visitors navigate the Website
- General traffic sources
- Website performance and interactions
These technologies may be provided by third-party services such as analytics, advertising, security, or website-performance providers.
You can adjust your browser settings to refuse or restrict cookies. However, disabling certain cookies may affect some Website functionality.
7. Third-Party Websites and Services
Our Website may contain links to third-party websites or services, including communication platforms and social media services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the Internet.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal or regulatory obligations.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
10. Your Privacy Rights
Subject to applicable UAE laws and regulations, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Object to certain uses of your personal information
- Request information about how your personal information is being processed
To exercise any applicable rights, please contact us using the details provided below.
11. Children’s Privacy
Our Website and services are not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent or legal basis.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
12. International Data Transfers
Depending on the service providers and technology infrastructure we use, your information may be processed or stored in countries outside the United Arab Emirates.
Where personal information is transferred internationally, we take reasonable steps to ensure that such transfers are handled in accordance with applicable data protection requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with a revised effective date.
We encourage you to review this page periodically for the latest information about our privacy practices.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Expert Attestation Services
Website: attest.ae
Email: [email protected]
If you have submitted an enquiry or service request and would like to update, access, or request deletion of your personal information, please mention the relevant details in your communication so that we can assist you appropriately.
Last Updated: 28 September 2026
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